{"id":3,"date":"2024-09-25T13:00:20","date_gmt":"2024-09-25T13:00:20","guid":{"rendered":"https:\/\/infrarelax.be\/en\/?page_id=3"},"modified":"2024-11-15T19:47:15","modified_gmt":"2024-11-15T18:47:15","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/infrarelax.be\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><\/p><p>Last update: November 08, 2024<\/p><p><\/p><p><\/p><p>At Infrarelax.be, we attach great importance to the protection of your personal data and are committed to respecting the confidentiality of all the information you entrust to us. This privacy policy informs you about the collection, use and protection of your personal data when you visit our site or make a purchase.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">1. About us ?<\/h3><p><\/p><p><\/p><p>Infrarelax website.be is operated by NEO SHIFT LTD, a company registered in England under number 15163335, with its registered office at Carlyle House, Lower Ground Floor, 235-237 Vauxhall Bridge Road, London, England, SW1V 1EJ. Pour toute question relative \u00e0 la confidentialit\u00e9 ou aux donn\u00e9es personnelles, vous pouvez nous contacter \u00e0 [adresse e-mail d\u00e9di\u00e9e] ou via notre formulaire de contact sur le site.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">2. Use of Collected Personal Data<\/h3><p><\/p><p><\/p><p>We collect personal data to provide our services and improve your user experience. This data may include :<\/p><p><\/p><p><\/p><ul class=\"wp-block-list\"><\/p><li>Contact details: Name, e-mail address, telephone number.<\/li><p><\/p><p><\/p><li>Transaction data: Order information, payment details.<\/li><p><\/p><p><\/p><li>Technical data: IP address, browser type, cookies.<\/li><p><\/ul><p><\/p><p><\/p><p>We collect this data via contact forms, comments, orders and cookies. This information helps us personalize your experience, process your orders, and improve our services.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">3. Comments<\/h3><p><\/p><p><\/p><p>When you leave a comment, we collect the information provided in the form as well as your IP address and your browser&rsquo;s user agent string for spam detection. An anonymized version of your e-mail address can be sent to Gravatar. Gravatar&rsquo;s privacy policy is available here: https:\/\/automattic.com\/privacy\/.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">4. Media<\/h3><p><\/p><p><\/p><p>If you upload images to the site, please do not include location data (EXIF GPS). Visitors can download and extract this data from the images on the site.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">5. Contact forms<\/h3><p><\/p><p><\/p><p>Information collected via contact forms is used exclusively to respond to your requests. This data is kept for a maximum period of 6 months, and is not used for commercial purposes.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">6. Cookies<\/h3><p><\/p><p><\/p><p>Our site uses cookies to optimize your experience. The cookies used include :<\/p><p><\/p><p><\/p><ul class=\"wp-block-list\"><\/p><li>Session cookies: To maintain your connection and remember your preferences.<\/li><p><\/p><p><\/p><li>Analytical cookies: To track and analyze site usage (Google Analytics).<\/li><p><\/p><p><\/p><li>Third-party cookies: Used by services such as Stripe and PayPal for transactions.<\/li><p><\/ul><p><\/p><p><\/p><p>You can control cookies via your browser settings.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">7. Statistics and Audience Measurement<\/h3><p><\/p><p><\/p><p>We use Google Analytics to track visits and improve our services. The information collected by Google Analytics is anonymized. You can read Google&rsquo;s privacy policy here: https:\/\/policies.google.com\/privacy.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">8. Use and transmission of your Personal Data<\/h3><p><\/p><p><\/p><p>Your personal data is only shared with third parties necessary for the operation of the site and the management of transactions, in particular :<\/p><p><\/p><p><\/p><ul class=\"wp-block-list\"><\/p><li>System.io: Sales tunnel management.<\/li><p><\/p><p><\/p><li>Stripe and PayPal: Online payment processing. Please consult their privacy policies for more details: Stripe, PayPal.<\/li><p><\/ul><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">9. Data Storage Periods<\/h3><p><\/p><p><\/p><ul class=\"wp-block-list\"><\/p><li>Contact data: 6 months.<\/li><p><\/p><p><\/p><li>Transactional data: 10 years (in accordance with accounting requirements).<\/li><p><\/p><p><\/p><li>Cookies: 13 months for analytical cookies.<\/li><p><\/ul><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">10. Your Data Rights<\/h3><p><\/p><p><\/p><p>You have the right to request access, modification or deletion of your personal data. To exercise these rights, please contact us via our contact form or at the following address [adresse e-mail d\u00e9di\u00e9e].<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">11. Where Your Data is Sent<\/h3><p><\/p><p><\/p><p>Visitor data, including comments, may be analyzed by an automated spam detection service. Our external suppliers, such as System.io, Stripe, and PayPal may process data outside the EU, but comply with European data protection standards.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">12. Data security<\/h3><p><\/p><p><\/p><p>We use security measures such as SSL encryption and secure authentication to protect your data. Payment data is processed directly by Stripe and PayPal, which use advanced security systems.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">13. Data Leak Procedures<\/h3><p><\/p><p><\/p><p>In the event of a data breach, we have put in place a protocol to inform the users concerned as well as the competent authorities as quickly as possible.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">14. Contact Information<\/h3><p><\/p><p><\/p><p>Pour toute question concernant cette politique ou pour exercer vos droits, contactez-nous \u00e0 [adresse e-mail d\u00e9di\u00e9e] ou via le formulaire de contact sur Infrarelax.be.<\/p><p><\/p><p><\/p><h3 class=\"wp-block-heading has-medium-font-size\">15. Changes to the Privacy Policy<\/h3><p><\/p><p><\/p><p>We reserve the right to modify this privacy policy to ensure compliance with applicable regulations. We encourage you to consult it regularly.<\/p><p><\/p><p><\/p><p><\/p>","protected":false},"excerpt":{"rendered":"<p>Last update: November 08, 2024 At Infrarelax.be, we attach great importance to the protection of your personal data and are committed to respecting the confidentiality of all the information you entrust to us. This privacy policy informs you about the collection, use and protection of your personal data when you visit our site or make a purchase. 1. About us ? Infrarelax website.be is operated by NEO SHIFT LTD, a company registered in England under number 15163335, with its registered office at Carlyle House, Lower Ground Floor, 235-237 Vauxhall Bridge Road, London, England, SW1V 1EJ. Pour toute question relative \u00e0 la confidentialit\u00e9 ou aux donn\u00e9es personnelles, vous pouvez nous contacter \u00e0 [adresse e-mail d\u00e9di\u00e9e] ou via notre formulaire de contact sur le site. 2. Use of Collected Personal Data We collect personal data to provide our services and improve your user experience. This data may include : We collect this data via contact forms, comments, orders and cookies. This information helps us personalize your experience, process your orders, and improve our services. 3. Comments When you leave a comment, we collect the information provided in the form as well as your IP address and your browser&rsquo;s user agent string for spam detection. An anonymized version of your e-mail address can be sent to Gravatar. Gravatar&rsquo;s privacy policy is available here: https:\/\/automattic.com\/privacy\/. 4. Media If you upload images to the site, please do not include location data (EXIF GPS). Visitors can download and extract this data from the images on the site. 5. Contact forms Information collected via contact forms is used exclusively to respond to your requests. This data is kept for a maximum period of 6 months, and is not used for commercial purposes. 6. Cookies Our site uses cookies to optimize your experience. The cookies used include : You can control cookies via your browser settings. 7. Statistics and Audience Measurement We use Google Analytics to track visits and improve our services. The information collected by Google Analytics is anonymized. You can read Google&rsquo;s privacy policy here: https:\/\/policies.google.com\/privacy. 8. Use and transmission of your Personal Data Your personal data is only shared with third parties necessary for the operation of the site and the management of transactions, in particular : 9. Data Storage Periods 10. Your Data Rights You have the right to request access, modification or deletion of your personal data. To exercise these rights, please contact us via our contact form or at the following address [adresse e-mail d\u00e9di\u00e9e]. 11. Where Your Data is Sent Visitor data, including comments, may be analyzed by an automated spam detection service. Our external suppliers, such as System.io, Stripe, and PayPal may process data outside the EU, but comply with European data protection standards. 12. Data security We use security measures such as SSL encryption and secure authentication to protect your data. Payment data is processed directly by Stripe and PayPal, which use advanced security systems. 13. Data Leak Procedures In the event of a data breach, we have put in place a protocol to inform the users concerned as well as the competent authorities as quickly as possible. 14. Contact Information Pour toute question concernant cette politique ou pour exercer vos droits, contactez-nous \u00e0 [adresse e-mail d\u00e9di\u00e9e] ou via le formulaire de contact sur Infrarelax.be. 15. Changes to the Privacy Policy We reserve the right to modify this privacy policy to ensure compliance with applicable regulations. We encourage you to consult it regularly.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":1356,"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/1356"}],"wp:attachment":[{"href":"https:\/\/infrarelax.be\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}